Kyle Reidy

Amazon, Global Security Operations

I am a Software Development Engineer at Amazon, under the Global Security Operations division. I work on a team of six engineers who develop, deploy, and maintain our internal software tools Transportation Emergency Systems (TES), Mitigating Violence and Assault by Reviewing Signals (MARS), and Event Management Tool (EMT). TES is used by the Amazon Global Security Operations Center to answer calls from drivers who may have been in a collision or other similar scenarios, and includes tools for recording data about the incident or contacting emergency services. MARS and EMT are used to track further incident details to ensure resolution and determine strategies to prevent future incidents.

In this role, I've been able to work on both backend and frontend software: most of our frontend code utilizes React and Redux, while our backend is implemented using Node.js servers as well as serverless AWS Lambda functions. I often have opportunities to work alongside UI/UX designers to craft clean, easy-to-use experiences. One such feature, on which I led development, automatically populated the employee data of callers in TES into our incident submission form in EMT, replacing the previous process of manually copying data between the applications. This improvement not only increased accuracy during critical incidents but also saved Amazon approximately $1M annually. In addition to feature development and bug fixing, I enjoy pushing my team to pursue excellent engineering practices; I added automated testing to our deployment pipeline to enable more frequent and more stable deployments, and I am known on my team for making helpful refactors and encouraging cleaner code during code reviews.

Heavy Iron Studios

I worked in C++ and Blueprint code to develop new features and fix bugs for a live game with millions of active players and frequent content updates. I worked closely with the programmers, designers, and artists, both on my team at Heavy Iron and at other studios contributing to the game. I also worked with the QA team to triage bugs and ensure that the player experience was polished.

UCLA Center for Research in Engineering, Media and Performance (REMAP)

I worked with REMAP on an original show based on Amazon Prime Video's series The Man in the High Castle. The show used AR technology to present stories in parallel timelines simultaneously. As a software developer on the project, I worked on a plugin for the Unreal Engine to receive OSC messages and trigger cues in the game world. I also scripted level sequences and contributed mechanics to improve the realism of 2D video planes in the 3D game engine.

I also worked on REMAP's Future Storytelling Summer Institute 2020, in which we developed another original show based on the Argentinian novel La Invención de Morel. In this show, we used the Unreal Engine to present a fully virtual performance, streaming both live and pre-recorded video of our actors into the game world. For this project, I implemented user interface elements for menus, navigation, and identification of actors in the multiplayer server.

Thomson Reuters Elite

As an intern at Thomson Reuters Elite, I worked on both the front and back end of the company's 3E business management software. I collaborated on a ten-person agile development team utilizing the Scrum framework. My biggest personal accomplishment was achieving a 9x speedup of searches on the back end by implementing a hash table of search terms.

University of California, Los Angeles

GPA: 3.7

Activities: UCLA Bruin Marching Band, Program Support Technician with UCLA Residential Life, Tau Beta Sigma National Honorary Band Sorority